COVID-19 Policy

For your wellbeing and the wellbeing of our psychologists, staff and other clients, Gippsland Consulting Suites and Gippsland Psychology are taking precautions in accordance with public health directives to reduce transmission of Covid-19.

It is not possible to ensure a completely risk free environment when attending sessions in person, so we are currently providing all of our appointments via Telehealth, except under very specific circumstances. If you do attend the clinic in person, despite all of our best attempts to follow the government directives and guidelines, there is a risk that you could contract or pass on COVID-19 to us and others.

Even if you have usually been attending appointments in person, this does not guarantee that your next appointment will be. Please check with our admin team before arriving at our premises (5144 5154).

We ask that at this time, you have your appointment via telehealth unless there is a serious necessity otherwise.

  • In the event that for whatever reason it has been confirmed that your appointment will be face to face at the consulting rooms, please do not attend if you have any of the following symptoms and we will provide a Telehealth appointment instead:
    • fever
    • runny nose
    • sore throat
    • cough
    • chills
    • shortness of breath
    • loss of sense of smell or taste

Do not attend the clinic in person if you have tested positive to Covid-19 or are required to quarantine.

  • In the event that you do need to attend the clinic in person you will be required to:
    • wear a mask for the entire time that you are in the building, including during your appointment
    • sign in via QR code
    • use hand sanitiser upon arrival
    • social distance (keep 1.5 metres apart from others)
    • not eat or drink in the building
    • do not enter our staff kitchen area
    • support persons are asked to wait outside (not in our waiting room)
    • please do not arrive early for your appointment.

We do recommend that if it is essential to have your appointment in person, that you wear warm clothing, as the appointment may take place outdoors all with all windows open, to reduce risk of virus transmission.